Terms of service

Welcome to MyHivelle. By using our website and placing an order, you agree to the terms below.

• Products
  Our products are made to order. Product colors may appear slightly different in person due to lighting, screen settings, and handmade details.
• Orders
  Please review your order carefully before submitting it. Once an order is placed, you will receive an order confirmation email.
• Cancellations
  Because our products are made to order, orders can only be cancelled within 4 hours of purchase. After production begins, orders can no longer be cancelled.
• Shipping
  Estimated shipping time is 7–10 business days after your order has been shipped. Shipping fees are shown at checkout.
• Returns & Refunds
  All sales are final. We do not accept returns or exchanges. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order at support@myhivelle.com. We may offer a refund or replacement after reviewing your request.
• Customer Responsibility
  You are responsible for providing accurate shipping information. MyHivelle is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information.
• Intellectual Property
  All content on this website, including images, text, logos, and designs, belongs to MyHivelle or its content providers and may not be copied or used without permission.
• Limitation of Liability
  To the fullest extent permitted by law, MyHivelle is not responsible for indirect, incidental, or consequential damages related to the use of our website or products.
• Changes to These Terms
  We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
• Contact
  If you have any questions about these Terms & Conditions, please contact us at support@myhivelle.com.